Monthly monitoring & maintenance
Already have cameras from us? Keep them working with a monthly plan. We drive out up to 50 miles to check, service and repair your system — and you get remote system repair and online help any time in between. Plans start at $29.99 a month and attach to your free Silent Security Vault account.
Up to 50 miles
On-site service from Mobile, AL out to a 50-mile radius.
Maintenance & repair
Camera checks, cleaning, re-aiming, firmware and fixes.
Remote system repair
Recorder, app, PC and network problems fixed online — no visit needed.
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Powered by Black Hatter Security
The Black Hatter watches so you don't have to.
Black Hatter Security is the owner's own monitoring craft — one of the best security tools he ever created. Don't let the name fool you: the hat looks black, but the mind behind it thinks white. It protects people, ethically, around the clock — and it stands behind every monthly monitoring plan on this page.
Remote services included — no travel required
Plan members get these handled online over a secure session, anywhere in the country.
- Remote system repair for Windows and Mac (crashes, slowdowns, failed updates)
- Remote NVR/DVR configuration, motion zones and notification tuning
- Remote-view and mobile app setup, account recovery and re-linking
- Router, mesh and Wi-Fi troubleshooting for camera reliability
- Virus and malware clean-up plus hardening
- Firmware updates, storage and retention checks
Need a one-off remote fix without a plan? See remote & local services.
Billing is confirmed by phone before your plan starts — no surprise charges. Questions? Call (251) 394-2784 or see our local services.